Frequently Asked Questions
Everything you need to know about your IndieMerchstore order.
How long will it take for my order to ship?
Most orders are processed and shipped within 1-3 business days. Pre-order items will ship according to the date listed on the product page.
What is your return policy for apparel?
We accept returns and exchanges on unworn and unwashed clothing within 30 days of delivery. Please ensure all original tags are attached.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my printed garments?
To preserve the life of the print, we recommend washing your apparel inside out in cold water and tumble drying on low heat or hang drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Can I change or cancel my order after it's placed?
Because we aim to ship orders as quickly as possible, please contact our support team within 1 hour of placement to request any changes or cancellations.